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Our customers recommend it   4.5/5  sur 77 avis
Our customers recommend it4.5/5 on 77 reviews
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  • Brit Hotel Bosquet - Carcassonne
    Brit Hotel Bosquet - Carcassonne

The reviews of Brit Hotel Carcassonne

100% genuine reviews
Satisfaction
Index
90 %
the 15/05/2026
couple - 60-69 years - Date of stay : 13/05/2026

The room was exactly as described; it was clean, the bathroom was in excellent condition, and the bed was comfortable. The internet worked flawlessly. We had a peaceful night. It was very quiet. The woman at the front desk was very friendly. She gave us a map of the city and explained in detail the places to visit. A big plus is the secure parking and the fact that the Old Town is within walking distance. Overall, our impression of the hotel is very positive.

100 %
From Silvia, the 05/04/2026
Alone - 50-59 years - Date of stay : 24/03/2026

Very satisfaying experience, if I need to stay again in Carcassonne I will certainly come back.

Hotelier's responseHotelier's response :
Thank you for sharing your experience after your stay.

We are delighted to hear that you enjoyed your stay in Carcassonne and that you plan to return. We appreciate you highlighting the warm and attentive welcome you received, particularly regarding your concerns upon arrival.
Your positive feedback on the comfort and welcoming atmosphere of the room, as well as the easy access to the hotel and the Wi-Fi connection, encourages us to continue our efforts to provide a quality experience for each of our guests. Your intention to recommend us and your complete satisfaction are a great source of motivation for our entire team.

100 %
From Kate, the 22/12/2025
couple - 50-59 years - Date of stay : 21/12/2025

Very good for our stop off when travelling to Mallorca on a regular basis. Dogs can stay at very reasonable rate and rooms have access straight into a garden area. Breakfast is excellent.

100 %
Secure
Payment

Credit cards accepted in all hotels are VISA and Mastercard. Some establishments accept Diners Club, JCB and American Express cards. The credit card is used to guarantee your reservation. No debit will be made online except for special offers, in immediate prepayment.

Best Price
Guaranteed

You won't find cheaper ! On brithotel.com, we strive to offer you a cheaper rate than on other booking websites.

Availabilities
In real time

All the pricing and availability information presented on our website is updated in real time. This way you have the guarantee of availability at the time of your reservation.

Free
Cancellation

Except for non-modifiable, non-cancellable offers, cancellations are not subject to a fee if they are made within the time limit of the Booking. Cancellations after this period will be charged a fee equal to the amount of the first night.

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At Brit Hotel, we value our guests' feedback. Here's how we collect, process, and display them:

1. Calculating the Overall Rating

Each review is rated on a scale of 1 to 5. The overall rating displayed on our website is the average of all ratings received.

Each rating is based on criteria common to all establishments in the network:

  • The Room
  • The Reception
  • The Bathroom
  • Breakfast
  • Access to the Hotel

Some establishments also have specific criteria based on their services: restaurant, wellness area, etc.
For each review, we add up the ratings assigned to each criterion, then divide this total by the number of criteria evaluated to generate the establishment's overall rating.

2. Certified Reviews

Only guests who have actually stayed at the establishment receive an invitation to share their experience. This approach guarantees that 100% of the reviews published are authentic. Reviews are collected via the Customer Alliance platform and transmitted in their entirety to our website.

3. Publication and Moderation of Reviews

We strive to publish all reviews, whether positive or negative. However, some reviews cannot be displayed, particularly those containing:

  • Politically sensitive or promotional content
  • References to illegal activities
  • Personal or financial information (email, telephone number, bank details, etc.)
  • Insults, explicit sexual comments, hate speech, discrimination, threats, or incitement to violence
  • Fraudulent or unwanted content
  • Acts of cruelty to animals
  • Identity theft

4. Relevance and Display

To remain relevant, we only accept reviews submitted within three months of the stay. Reviews may be removed after 36 months or in the event of a change of ownership of the establishment.
Each establishment has the opportunity to respond to published reviews. When multiple reviews are displayed, the most recent ones appear first.